Privacy policy

1. Information collection: Rongshop is committed to protecting user privacy and promises to handle user personal information by this Privacy Policy. When using Rongshop 's website, application, or service (collectively referred to as "Service"), we may collect the following types of information: Personally Identifiable Information: To identify you and provide personalized services, we may collect personal information such as your name, email address, phone number, date of birth, etc. This information helps us provide you with a better service experience. Account Information: If you choose to create a Rongshop account, we may collect information such as username, password, account settings, etc. This information is used to manage your account and provide security. Contact Information: We may collect contact information, such as your mailing and billing addresses, to process orders and shipments. In addition, we will use this information to communicate with you and provide customer support. Payment Information: When purchasing, we may collect information such as credit card number, payment method, etc. However, this sensitive information will be processed by a third-party payment processor, and we will not store it. Device and Usage Information: To optimize the service experience and analyze traffic patterns, we may collect information such as your device identifier, operating system type, browser type, IP address, access time, page browsing history, etc. Location information: We may collect your location information if you use location-based services. However, you can turn off location services to keep your location information private. Cookies and similar technologies: We use cookies and other tracking technologies to collect and store information, such as browsing preferences and login status. You can manage the use of cookies by adjusting your browser settings, but please note that this may affect the regular use of some features.

2. Information use: We will only use your information for the following purposes: Provide and manage services, including processing orders, providing customer support, processing payments and refunds, etc. We will ensure that your information is handled correctly to meet your needs. Personalized experience: We may customize personalized content and recommendations based on your browsing history and purchase history. This helps improve your shopping experience and satisfaction. Communication: We may contact you to provide important information, such as service updates, security alerts, and marketing and promotional activities. You can opt out of these communications at any time. Market research: We may analyze your usage habits to improve our services and marketing strategies. This helps us better meet market needs. Legal compliance: We may need to comply with applicable laws and regulations, including tax and audit requirements. In this case, we may use your information to meet these requirements.

3. Information protection: Your security is our top priority. We take extensive security measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. For example, we use firewalls, encryption technology, and access control mechanisms to ensure your information is safe.

4. Your rights: You have the right to access, correct, delete your personal information, or withdraw your consent at any time. Your control over your personal information is important to us. If you wish to exercise these rights, please contact us in the following ways: Email: service@rongshop.com
We will respond to your request immediately and take necessary measures to protect your privacy rights.

5. Privacy policy update: We reserve the right to update this Privacy Policy at any time to reflect changes in the company's operations, updates to laws and regulations, or changes in industry best practices. Users will be notified of any significant changes in an appropriate manner, such as posting an updated Privacy Policy on our website. Please review this policy regularly to ensure you know the latest privacy practices.

6. Cookie policy: We use Cookies to improve user experience and provide personalized services. You can manage the use of Cookies through browser settings, but please note that this may affect the regular use of certain functions.

7. Scope of application of privacy policy: This Privacy Policy applies to all Rongshop services, regardless of which platform or device you access.

Please note that this Privacy Policy applies only to Rongshop's services and is subject to relevant laws and regulations. We recommend that you read this policy regularly to learn if there are any changes to our privacy practices. Please get in touch with us if you have any questions about this Privacy Policy or need further clarification.